HPG is committed to achieving each client’s definition of success.
Hughes Pittman & Gupton, LLP (“HPG”) is one of the Triangle’s largest locally owned and managed CPA firms – delivering value through local, national and international resources. Our team-based culture, embodied by REACH, enables us to develop strong, successful client relationships through the retention of talented, experienced, entrepreneurial professionals.
Our goal is to listen to and understand how you define success for your business, as well as how you define success for your relationship with your CPA firm. HPG services are specifically designed to meet the current and future needs of our clients.
HPG is a member of CPAmerica International and affiliated with the Horwath alliances of firms, with offices worldwide. As a CPAmerica firm, HPG is able to provide national and global account resources to its clients as they expand their operations. All of this expertise is seamlessly coordinated by the client’s lead HPG partner. CPAmerica has 10 offices in North Carolina, 203 offices in the United States, and 617 offices worldwide.
Relationship and Expectations
Our goal is to listen and understand how you define a successful relationship with your CPA firm. We believe that success is predicated on communication, relationships and mutual expectations. This is a key driver in our Service Delivery Model. We encourage face-to-face meetings to plan our work, set expectations and meet this goal. We believe that our method of service delivery and our approach should not be a mystery to our clients. We will mutually determine the timing and targeted delivery dates.
We believe that a dedicated team is the most efficient and accountable approach to service delivery. Our HPG Team is generally a partner, manager, and in-charge staff person. The Team will be the primary contact for communication, coordination and delivery of services. We are structured this way to assure that access to our firm is simple and response time is short. We also recommend a formal acknowledgment of a direct reporting relationship between the client and HPG Team. We commit to develop an interactive working relationship.
Our Delivery Service Model
We are in the business of helping our clients and ourselves set and reach personal and business goals. We FOCUS ON a relationship centered on building better and more profitable companies. We are committed to providing the best accounting services possible, on a timely basis. To that end, we employ and retain highly-qualified professionals, and provide an attractive and pleasant working environment in which all members of the firm are motivated to achieve the maximum potential for the firm’s clients and themselves.
Retention leads to continuity; continuity leads to efficiency. This means personal service for each client, helping them with their plans, and being available to help solve the simple as well as the complex problems. In other words, we look beyond the bottom line and this continuity means that you don’t have to retrain and reeducate a new team every year!!
Our firm’s practice is based on relationships with clients that allow us to understand our client’s business and to become an active and objective advisor. We believe our method of service delivery and our approach should not be a mystery to the client. We want our clients involved in planning our service delivery because success is predicated on cooperation and mutual expectations.
Our core purpose is to develop and grow meaningful relationships with our clients and our people in order to share their challenges and enable their success. We are dedicated to helping our clients achieve financial success.
Our five Core Values are embodied in the word REACH. These values provide the framework for accomplishing our mission and making all decisions.
We believe in a team approach to service delivery comprised of a partner, manager and staff accountant. We are structured this way to assure that access to our firm is simple and response time is short.
We prefer a relationship centered on building better and more profitable companies.